What do you do when a loved one passes on?
Call our 24/7 Emergency line
When your loved one passes on, you need to call your Funeral Director who will help you plan and organise the funeral.
Our Funeral Consultants might request a time to meet with you, or you can visit one of our conveniently, strategically situated branches providing easy access to our valued clients.
Step 1 – Report the death
The first thing you need to do is to let us know that your loved one has passed away. This is the hardest step, but we will help you every other step of the way.
Step 2 – Collection of the deceased
Next, we need to come collect your loved one and safely transport them to the parlour to be prepared for the burial.
Step 3 – Consultation with parlour for the burial
You need to talk to your B3 consultant and the parlour about how your loved ones funeral and burial proceedings are going to work.
Step 4 – Documentation needed from family
You are going to need to provide us with the following documentation:
– Certified death certificate
– ID document of the Deceased (must be stamped DECEASED)
– ID document of the claimant
– Removal order-For a disabled child, confirmation of the Disability Grant, copy of the medical application or medical report is required.
Step 6 – Body preparation and viewing
Your loved one needs to be prepared before they can say goodbye to the ones they have left behind
Step 7 – Transportation of the deceased to home or church
When they are ready and the goodbyes have been said, your loved one needs to be transported to their funeral service – they are the guest of honour
Step 8 – Transportation to final resting place
Lastly, your loved one needs to be transported to their final resting place
More than Most
The passing of a loved one is never easy, there is also a lot of things to be done to conduct an honourable funeral service.
B3 has a team of dedicated funeral consultants to assist you through your time of grief. We take pride in providing tailored funeral services that will suit all your needs.
B3 offers state of the art mortuary services at our funeral parlours, with tailored funeral packages to suit each customer. We provide many services that other funeral service companies simply do not. B3 provides everything from preparing your loved one’s body to providing a coffin, tombstone and finalizing everything with an elegant and heartwarming funerary service.
We also take into account cultural requirements and we will honour your loved one in the best way possible.